Return Policy

Thanks for shopping at African Grey Parrot Store.
If you’re not entirely satisfied together with your purchase, we’re here to assist.

Returns

You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be within the same condition that you received it. Your item must be within the original packaging.
Your item must have the receipt or proof of purchase.
If your order was eligible for free of charge, shipping African Grey Parrot Store has incurred the shipping cost to send you your merchandise. Shipping costs are going to be deducted from the funds returned.

Live Animals

There are not any refunds on live animals.
There are a limited number of birds available. Once a deposit is placed on a bird, that bird is not any longer purchasable. Therefore all bird deposits are non-refundable. If you can’t take the delivery of a selected bird, you’ll use your deposit as store credit.

Live Bird Shipping

African Grey Parrot Store will only ship when the temperature is between 30 degrees F and 85 degrees F at the send and devour location.
All birds are bound to arrive healthily. Suppose there’s a health issue upon arrival. Therein case, you want to notify African Grey Parrot Store within 6 hours after the time of arrival to receive a refund or have the bird replaced.

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